Identity and Access Management Analyst, Bilingual French Speaking

<div class="separator" style="clear: both; text-align: center;"> <img alt="Travel Advisor Specialist - Hungarian Speaking CSR for Air France" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnateSMbmUhlo4866c0W38mcfIl_OzHA5KE9uwiZcAt7vKoYHI88R0vw3uVzkixlz0AVzfAgL5IuPBtbo4NMs6ZxVwb2mh5GLkTJFdJOzmIZEXzckneA9pe5ek21kLx-KtCGjezlv7GOM/s1600/European+Investment+Bank.png" style="width: 100%;" /> </div> <br /> <span style="font-size: large;"><b>Identity and Access Management Analyst, Bilingual French Speaking</b></span><br /> <br /> Work Location: Luxembourg<br /> <br /> <b><i>Business unit: European Investment Bank (EIB)</i></b><br /> <br /> · There’s no age limit<br /> · <b>3 to 6 years experience </b><br /> · <b>Residence from France and  Belgium to work in Luxembourg are priority</b><br /> · Other EU applicants who are willing to relocate are also welcome<br /> <br /> The <b>Service Desk Agent </b>provides support for basic incident resolution and service request fulfillment.<br /> <br /> Agents are responsible for the end-to-end customer experience and provide a single point-of-contact for the customer. Responsibilities include initial incident/request assessment, troubleshooting, and resolution of incidents and service requests.<br /> <br /> Agents must have a comprehensive understanding of the technologies involved and support experience in common desktop software on a Windows environment and corresponding hardware.<br /> <br /> Staff shall also be versed in automated software distribution as well as telephony, video conference and mobile devices such as iPhone, iPad, Microsoft Surface Pro.<br /> <br /> Service Desk Agents must log all incidents and requests and engage other end user services re-sources to resolve incidents that are beyond the scope of their ability or responsibility.<br /> <br /> Service Desk Agents uses the appropriate priority and categorization for logging incidents and service requests to ensure timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.<br /> <br /> Agents may be requested to provide after business hours and on-call support as needed.<br /> <br /> Agents shall document resolution of incidents and update documentation and/or knowledge bases accordingly.<br /> <br /> Agents shall strive to develop general knowledge of the current EIB business and business practices, increasing their ability to quickly resolve incidents and requests on first contact.<br /> <br /> The Service Desk Agent will be assigned to work in different profiles depending on the service needs.<br /> <br /> <b>Role:</b><br /> <br /> The Identity and Access Management (IAM) and Identity Governance and Administration (IGA) Ana-lyst is expected to have in depth experience in the IAM / IGA domain. This profile supports the Identity and Access Management system, applies industry knowledge of Identity Management and system access controls to the Bank environment.<br /> <br /> This profile shall be able to weigh business needs against security risks, and articulate issues to management, perform necessary procedures and controls to ensure appropriate system access controls are in place.<br /> <br /> The non-exhaustive list of job responsibilities as well as technical and specific skills / experience is shown below.<br /> <br /> <b>Job responsibilities:</b><br /> <br /> · Provide subject matter expertise on IAM /IGA processes and controls;<br /> · Create and maintain roles and privileges within the Identity Management System;<br /> · Maintain system roles and privileges based on information such as job function, department, etc.;<br /> · Create and maintain accurate descriptions of roles and privileges within the Identity Management System;<br /> · Partner with department managers and representatives to determine the appropriate levels of system access, based on job responsibilities;<br /> · Partners with Information Technology and Human Resources department to support the Identity Management System;<br /> · Develop and prepare metrics to represent the status of the Identity Management program;<br /> · Lead Segregation of Duties discussions with application/system owners and support functions;<br /> · Facilitate system access reviews and attestation processes;<br /> · Provide advanced technical support and serve as an escalation point for IT incidents and service requests, including with third parties (e.g. manufacturer or vendor) as necessary;<br /> · Document the resolution of incidents and problems, create technical analysis, performance, and enhancement reports;<br /> <br /> <b>Technical  and Specific Skills / Experience</b><br /> <br /> · Experience with MS Office Suite;<br /> · Experience with Windows Active Directory 2012 or 2016;<br /> · Experience with Microsoft Windows Server 2008 or 2012 or 2016;<br /> · Experience with Linux (RHEL) and Unix skills;<br /> · Attention to details;<br /> · Ability to work in a co-operative way;<br /> · Knowledge of RBAC model;<br /> · Knowledge of Business Process Modelling tools;<br /> · Experience developing and maintaining documentation;<br /> · Ability to operate effectively in a high-pressure situation;<br /> · Ability to handle multiple competing priorities;<br /> · Experience in project management;<br /> <br /> <b>Salary: <span style="font-family: "times new roman" , serif;">Negotiable</span></b><br /> <b><br /></b> <b>Relocation Package: </b><span style="font-family: "times new roman" , serif; font-size: 12pt;">1000-1500€</span><br /> <br /> <div> <b><span style="font-size: large;">How to Apply: </span></b></div> <div> <br /></div> <div> Please send comprehensive updated CV/resume standard format <i>(designation, working period, company name, company address, company line of business and job description) </i>to email address <b>careers@ highofferjobs. com</b><br /> <b><br />Please like and follow us</b><br /> <br /> <b>LinkedIn: </b><a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a><br /> <b><br />FB page: </b><a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a><br /> <b><br />Twitter: </b><a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div> <div> <br /></div>

Identity and Access Management Analyst, Bilingual French Speaking

Identity and Access Management Analyst, Bilingual French Speaking Work Location: Luxembourg Business unit: European Investment Bank ...

Identity and Access Management Specialist, Bilingual French Speaking

<div class="separator" style="clear: both; text-align: center;"> <img alt="Travel Advisor Specialist - Hungarian Speaking CSR for Air France" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnateSMbmUhlo4866c0W38mcfIl_OzHA5KE9uwiZcAt7vKoYHI88R0vw3uVzkixlz0AVzfAgL5IuPBtbo4NMs6ZxVwb2mh5GLkTJFdJOzmIZEXzckneA9pe5ek21kLx-KtCGjezlv7GOM/s1600/European+Investment+Bank.png" style="width: 100%;" /> </div> <br /> <span style="font-size: large;"><b>Identity and Access Management Specialist, Bilingual French Speaking</b></span><br /> <br /> Work Location: Luxembourg<br /> <br /> <b><i>Business unit: European Investment Bank (EIB)</i></b><br /> <br /> · There’s no age limit<br /> · <b>3 to 6 years experience </b><br /> · <b>Residence from France and  Belgium to work in Luxembourg are priority</b><br /> · Other EU applicants who are willing to relocate are also welcome<br /> <br /> The <b>Service Desk Agent </b>provides support for basic incident resolution and service request fulfillment.<br /> <br /> Agents are responsible for the end-to-end customer experience and provide a single point-of-contact for the customer. Responsibilities include initial incident/request assessment, troubleshooting, and resolution of incidents and service requests.<br /> <br /> Agents must have a comprehensive understanding of the technologies involved and support experience in common desktop software on a Windows environment and corresponding hardware.<br /> <br /> Staff shall also be versed in automated software distribution as well as telephony, video conference and mobile devices such as iPhone, iPad, Microsoft Surface Pro.<br /> <br /> Service Desk Agents must log all incidents and requests and engage other end user services re-sources to resolve incidents that are beyond the scope of their ability or responsibility.<br /> <br /> Service Desk Agents uses the appropriate priority and categorization for logging incidents and service requests to ensure timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.<br /> <br /> Agents may be requested to provide after business hours and on-call support as needed.<br /> <br /> Agents shall document resolution of incidents and update documentation and/or knowledge bases accordingly.<br /> <br /> Agents shall strive to develop general knowledge of the current EIB business and business practices, increasing their ability to quickly resolve incidents and requests on first contact.<br /> <br /> The Service Desk Agent will be assigned to work in different profiles depending on the service needs.<br /> <br /> <b>Role:</b><br /> <br /> The Identity and Access Management (IAM) and Identity Governance and Administration (IGA) Specialist is expected to have in depth experience in the IAM / IGA domain. This experience shall include expertise in the integration of IAM / IGA solutions, technical knowledge of Microsoft Windows Active Directory 2016, LDAP directories, and a good understanding of Linux/Unix Operating systems. The non-exhaustive list of job responsibilities as well as technical and specific skills / experience is shown below.<br /> <br /> <b>Job responsibilities:</b><br /> <br /> · Provide subject matter expertise on IAM /IGA processes;<br /> · Provide subject matter expertise in Integration and implementation of IAM /IGA platform;<br /> · Provide advanced technical support and serve as an escalation point for IT incidents and service requests, including with third parties (e.g. manufacturer or vendor) as necessary;<br /> · Design, develop and update existing scripts (in various scripting languages, including Pow-erShell, etc.) as necessary;<br /> · Document the resolution of incidents and problems, create technical analysis, performance, and enhancement reports;<br /> <br /> <b>Technical  and Specific Skills / Experience</b><br /> <br /> · Knowledge of LDAP protocol and systems;<br /> · Experience with Windows Active Directory 2012 or 2016;<br /> · Experience with Microsoft Windows Server 2008 or 2012 or 2016;<br /> · Experience with Linux (RHEL) and Unix skills;<br /> · Experience in the integration and operation of IAM / IGA solution for large sized enterprises;<br /> · Attention to details;<br /> · Ability to work in a co-operative way;<br /> · Knowledge of RBAC model;<br /> · Knowledge of Business Process Modelling tools;<br /> · Knowledge and experience of Network Security, including design, configuration, and tuning;<br /> · Experience developing and maintaining documentation;<br /> · Ability to operate effectively in a high-pressure situation;<br /> · Ability to handle multiple competing priorities;<br /> · Experience in project management;<br /> <br /> <b>Salary: <span style="font-family: times new roman, serif;">Negotiable</span></b><br /> <b><br /></b> <b>Relocation Package: </b><span style="font-family: "times new roman" , serif; font-size: 12pt;">1000-1500€</span><br /> <br /> <div> <b><span style="font-size: large;">How to Apply: </span></b></div> <div> <br /></div> <div> Please send comprehensive updated CV/resume standard format <i>(designation, working period, company name, company address, company line of business and job description) </i>to email address <b>careers@ highofferjobs. com</b><br /> <b><br />Please like and follow us</b><br /> <br /> <b>LinkedIn: </b><a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a><br /> <b><br />FB page: </b><a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a><br /> <b><br />Twitter: </b><a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div> <div> <br /></div>

Identity and Access Management Specialist, Bilingual French Speaking

Identity and Access Management Specialist, Bilingual French Speaking Work Location: Luxembourg Business unit: European Investment Ba...

Windows Engineer, Bilingual French Speaking

<div class="separator" style="clear: both; text-align: center;"> <img alt="Travel Advisor Specialist - Hungarian Speaking CSR for Air France" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnateSMbmUhlo4866c0W38mcfIl_OzHA5KE9uwiZcAt7vKoYHI88R0vw3uVzkixlz0AVzfAgL5IuPBtbo4NMs6ZxVwb2mh5GLkTJFdJOzmIZEXzckneA9pe5ek21kLx-KtCGjezlv7GOM/s1600/European+Investment+Bank.png" style="width: 100%;" /> </div> <br /> <span style="font-size: large;"><b>Windows Engineer, Bilingual French Speaking</b></span><br /> <br /> Work Location: Luxembourg<br /> <br /> <b><i>Business unit: European Investment Bank (EIB)</i></b><br /> <br /> · There’s no age limit<br /> · <b>1 to 6 years experience </b><br /> · <b>Residence from France and  Belgium to work in Luxembourg are priority</b><br /> · Other EU applicants who are willing to relocate are also welcome<br /> <br /> The <b>Service Desk Agent </b>provides support for basic incident resolution and service request fulfillment.<br /> <br /> Agents are responsible for the end-to-end customer experience and provide a single point-of-contact for the customer. Responsibilities include initial incident/request assessment, troubleshooting, and resolution of incidents and service requests.<br /> <br /> Agents must have a comprehensive understanding of the technologies involved and support experience in common desktop software on a Windows environment and corresponding hardware.<br /> <br /> Staff shall also be versed in automated software distribution as well as telephony, video conference and mobile devices such as iPhone, iPad, Microsoft Surface Pro.<br /> <br /> Service Desk Agents must log all incidents and requests and engage other end user services re-sources to resolve incidents that are beyond the scope of their ability or responsibility.<br /> <br /> Service Desk Agents uses the appropriate priority and categorization for logging incidents and service requests to ensure timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.<br /> <br /> Agents may be requested to provide after business hours and on-call support as needed.<br /> <br /> Agents shall document resolution of incidents and update documentation and/or knowledge bases accordingly.<br /> <br /> Agents shall strive to develop general knowledge of the current EIB business and business practices, increasing their ability to quickly resolve incidents and requests on first contact.<br /> <br /> The Service Desk Agent will be assigned to work in different profiles depending on the service needs.<br /> <br /> <b>Role:</b><br /> <br /> Windows Engineers are part of the second/third level support for the EIB end user services infrastructure. Engineers must demonstrate technical competence, maintain and manage critical infrastructure/systems and ensure the highest level of availability, performance and security.<br /> The team of engineers shall collectively possess the technical skills (e.g. FIM, MIM, SCCM, AD, ADFS, File and print server Management, Exchange Server Management, etc.) to be able to cover the entire scope of technologies described in Microsoft Server Applications Engineering Services (onsite continuous).<br /> <br /> This role will also be called upon to assist application developers and all operational teams. The non-exhaustive list of job responsibilities as well as technical and specific skills / experience is shown be-low.<br /> <br /> Windows Engineers will have the responsibilities listed below, as well as take charge of the services described in End User Engineering Services (onsite continuous) and  Microsoft Server Applications Engineering Services (onsite continuous).<br /> <br /> <b>Job responsibilities:</b><br /> <br /> · Focus on continuous improvement, automation and keeping systems running with optimal effectiveness and efficiency;<br /> · Manage the resolution of IT incidents and fulfillment of service requests as applicable;<br /> · Provide assistance for other processes such as release management, change management support etc.;<br /> · Play a key role in troubleshooting incidents (including indicators or precursors) in a timely manner, and coordinate changes between internal infrastructure teams and development teams;<br /> · Document processes and procedures and keep relevant infrastructure documentation up-to-date;<br /> · Provide assistance in guiding users in formulating requirements, provide advice on alternative courses of action and conduct feasibility studies;<br /> · Provide technical leadership for the integration of requirements, design, and technology;<br /> · Conduct evaluations, testing and integration of new operating systems, drivers and patches;<br /> <br /> <b>Technical  and Specific Skills / Experience</b><br /> <br /> · Experience in installing configuring, maintaining and troubleshooting Windows based environments;<br /> · Experience with virtualization (VMware, Hyper-V, etc.);<br /> · Problem solving skills;<br /> · Flexible and stress resilient;<br /> · Attention to detail;<br /> · Ability to work in a co-operative way;<br /> · Knowledge of ITIL processes, ticketing systems and CMDB;<br /> · Experience with multiple scripting languages (as a minimum good level of Microsoft Windows PowerShell is required);<br /> · Ability to operate effectively in a high-pressure situation;<br /> · Experience with the technologies in the scope;<br /> · Experience developing and maintaining documentation;<br /> · Spoken and written interpersonal, communication and presentation skills;<br /> · One or more vendor domain certifications: e.g. MCSE.<br /> <div> <br /></div> <b>Salary: <span style="font-family: times new roman, serif;">Negotiable</span></b><br /> <b><br /></b> <b>Relocation Package: </b><span style="font-family: "times new roman" , serif; font-size: 12pt;">1000-1500€</span><br /> <br /> <div> <b><span style="font-size: large;">How to Apply: </span></b></div> <div> <br /></div> <div> Please send comprehensive updated CV/resume standard format <i>(designation, working period, company name, company address, company line of business and job description) </i>to email address <b>careers@ highofferjobs. com</b><br /> <b><br />Please like and follow us</b><br /> <br /> <b>LinkedIn: </b><a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a><br /> <b><br />FB page: </b><a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a><br /> <b><br />Twitter: </b><a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div> <div> <br /></div>

Windows Engineer, Bilingual French Speaking

Windows Engineer, Bilingual French Speaking Work Location: Luxembourg Business unit: European Investment Bank (EIB) · There’s no a...

Senior I.T. Management Support, Bilingual French Speaking

<div class="separator" style="clear: both; text-align: center;"> <img alt="Travel Advisor Specialist - Hungarian Speaking CSR for Air France" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnateSMbmUhlo4866c0W38mcfIl_OzHA5KE9uwiZcAt7vKoYHI88R0vw3uVzkixlz0AVzfAgL5IuPBtbo4NMs6ZxVwb2mh5GLkTJFdJOzmIZEXzckneA9pe5ek21kLx-KtCGjezlv7GOM/s1600/European+Investment+Bank.png" style="width: 100%;" /> </div> <br /> <span style="font-size: large;"><b>Senior I.T. Management  Support, Bilingual French Speaking</b></span><br /> <br /> Work Location: Luxembourg<br /> <br /> <b><i>Business unit: European Investment Bank (EIB)</i></b><br /> <br /> · There’s no age limit<br /> · <b>7 years + experience </b><br /> · <b>Residence from France and  Belgium to work in Luxembourg are priority</b><br /> · Other EU applicants who are willing to relocate are also welcome<br /> <br /> The <b>Service Desk Agent </b>provides support for basic incident resolution and service request fulfillment.<br /> <br /> Agents are responsible for the end-to-end customer experience and provide a single point-of-contact for the customer. Responsibilities include initial incident/request assessment, troubleshooting, and resolution of incidents and service requests.<br /> <br /> Agents must have a comprehensive understanding of the technologies involved and support experience in common desktop software on a Windows environment and corresponding hardware.<br /> <br /> Staff shall also be versed in automated software distribution as well as telephony, video conference and mobile devices such as iPhone, iPad, Microsoft Surface Pro.<br /> <br /> Service Desk Agents must log all incidents and requests and engage other end user services re-sources to resolve incidents that are beyond the scope of their ability or responsibility.<br /> <br /> Service Desk Agents uses the appropriate priority and categorization for logging incidents and service requests to ensure timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.<br /> <br /> Agents may be requested to provide after business hours and on-call support as needed.<br /> <br /> Agents shall document resolution of incidents and update documentation and/or knowledge bases accordingly.<br /> <br /> Agents shall strive to develop general knowledge of the current EIB business and business practices, increasing their ability to quickly resolve incidents and requests on first contact.<br /> <br /> The Service Desk Agent will be assigned to work in different profiles depending on the service needs.<br /> <br /> <b>Role:</b><br /> <br /> Senior Management support is a role for the most senior support staff and involves providing top quality IT services to the senior executives at the EIB.<br /> <br /> This role requires sensitivity to protocol and etiquette in the delivery of services to senior stakeholders and requires experience with executive-level hands-on onsite support, in addition to senior end user technical support skills and customer service excellence.<br /> <br /> This role requires an emphasis on incident resolution, the development of technical solutions, user experience, as well as building and maintaining positive business relationships with senior management.<br /> <br /> The non-exhaustive list of job responsibilities as well as technical and specific skills / experience is shown below.<br /> <br /> <b>Job responsibilities:</b><br /> <br /> · Knowledge of the IT needs of Senior Management;<br /> · Identify, resolve and escalate incidents as appropriate;<br /> · Provide after hours and on-call support, as well as dedicated executive support for events or high-level meetings.<br /> <div> <br /></div> <br /> <b>Technical  and Specific Skills / Experience</b><br /> <br /> · Good Flexibility and stress resilient;<br /> · Very good attention to details;<br /> · Excellent Customer and Service focus;<br /> · Exceptional spoken and written interpersonal, communication and presentation skills;<br /> · Ability to operate effectively in a high-pressure situation.<br /> <br /> <b>Salary: </b><span style="font-family: "times new roman" , serif; font-size: 16px;">€</span><span style="font-family: "times new roman" , serif; font-size: 16px;">38K per year depending on the experience </span><br /> <b><br /></b> <b>Relocation Package: </b><span style="font-family: "times new roman" , serif; font-size: 12pt;">1000-1500€</span><br /> <br /> <div> <b><span style="font-size: large;">How to Apply: </span></b></div> <div> <br /></div> <div> Please send comprehensive updated CV/resume standard format <i>(designation, working period, company name, company address, company line of business and job description) </i>to email address <b>careers@ highofferjobs. com</b><br /> <b><br />Please like and follow us</b><br /> <br /> <b>LinkedIn: </b><a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a><br /> <b><br />FB page: </b><a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a><br /> <b><br />Twitter: </b><a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div> <div> <br /></div>

Senior I.T. Management Support, Bilingual French Speaking

Senior I.T. Management  Support, Bilingual French Speaking Work Location: Luxembourg Business unit: European Investment Bank (EIB) ...

I.T. Service Asset Management Stock Support, Bilingual French Speaking

<div class="separator" style="clear: both; text-align: center;"> <img alt="Travel Advisor Specialist - Hungarian Speaking CSR for Air France" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnateSMbmUhlo4866c0W38mcfIl_OzHA5KE9uwiZcAt7vKoYHI88R0vw3uVzkixlz0AVzfAgL5IuPBtbo4NMs6ZxVwb2mh5GLkTJFdJOzmIZEXzckneA9pe5ek21kLx-KtCGjezlv7GOM/s1600/European+Investment+Bank.png" style="width: 100%;" /> </div> <br /> <span style="font-size: large;"><b>I.T. Service Assets Management Stock Support, Bilingual French Speaking</b></span><br /> <br /> Work Location: Luxembourg<br /> <br /> <b><i>Business unit: European Investment Bank (EIB)</i></b><br /> <br /> · There’s no age limit<br /> · <b>3 to 6 years experience </b><br /> · <b>Residence from France and  Belgium to work in Luxembourg are priority</b><br /> · Other EU applicants who are willing to relocate are also welcome<br /> <br /> The <b>Service Desk Agent </b>provides support for basic incident resolution and service request fulfillment.<br /> <br /> Agents are responsible for the end-to-end customer experience and provide a single point-of-contact for the customer. Responsibilities include initial incident/request assessment, troubleshooting, and resolution of incidents and service requests.<br /> <br /> Agents must have a comprehensive understanding of the technologies involved and support experience in common desktop software on a Windows environment and corresponding hardware.<br /> <br /> Staff shall also be versed in automated software distribution as well as telephony, video conference and mobile devices such as iPhone, iPad, Microsoft Surface Pro.<br /> <br /> Service Desk Agents must log all incidents and requests and engage other end user services re-sources to resolve incidents that are beyond the scope of their ability or responsibility.<br /> <br /> Service Desk Agents uses the appropriate priority and categorization for logging incidents and service requests to ensure timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.<br /> <br /> Agents may be requested to provide after business hours and on-call support as needed.<br /> <br /> Agents shall document resolution of incidents and update documentation and/or knowledge bases accordingly.<br /> <br /> Agents shall strive to develop general knowledge of the current EIB business and business practices, increasing their ability to quickly resolve incidents and requests on first contact.<br /> <br /> The Service Desk Agent will be assigned to work in different profiles depending on the service needs.<br /> <br /> <b>Role:</b><br /> <br /> The duty of the Service Asset Management Stock Agent is to provide the EIB users with standard configuration IT devices. The agent will intervene in all stages of the life cycle of IT equipment: Reception, Installation, Deployment, Storage, Moving, Recycling, Inventory. The agent will help keep the CMDB up-to-date. The non-exhaustive list of job responsibilities as well as technical and specific skills / experience is shown below.<br /> <br /> <b>Job responsibilities:</b><br /> <br /> · Support for IMACD operations for end user equipment (PCs, peripherals and VoIP phones in accordance with user requests and management validation);<br /> · Keep the CMDB up-to-date;<br /> · Prepare IT equipment for newcomers;<br /> · Manage IT Stocks (In/Out), (Physical + CMDB update);<br /> · Manage quarantine;<br /> · Manage hard drive sanitization;<br /> · Manage testing machines;<br /> · Installation of standard images on machines;<br /> · Preparation, storage and delivery for donations;<br /> · Storage, selective waste sorting, recycling;<br /> · Identify and escalate major incidents to management;<br /> · Stay current with system information, changes and updates;<br /> · Resolve hardware incidents, replacing or upgrading equipment as necessary ;<br /> · Replace HW;<br /> · Test and maintain equipment.<br /> <br /> <b>Technical  and Specific Skills / Experience</b><br /> <br /> · Knowledge of market standard products (Windows, PC’s, portable devices).<br /> <br /> <b>Salary: </b><span style="font-family: "times new roman" , serif; font-size: 16px;">€</span><span style="font-family: "times new roman" , serif; font-size: 16px;">36K per year depending on the experience </span><br /> <b><br /></b> <b>Relocation Package: </b><span style="font-family: "times new roman" , serif; font-size: 12pt;">1000-1500€</span><br /> <br /> <div> <b><span style="font-size: large;">How to Apply: </span></b></div> <div> <br /></div> <div> Please send comprehensive updated CV/resume standard format <i>(designation, working period, company name, company address, company line of business and job description) </i>to email address <b>careers@ highofferjobs. com</b><br /> <b><br />Please like and follow us</b><br /> <br /> <b>LinkedIn: </b><a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a><br /> <b><br />FB page: </b><a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a><br /> <b><br />Twitter: </b><a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div> <div> <br /></div>

I.T. Service Asset Management Stock Support, Bilingual French Speaking

I.T. Service Assets Management Stock Support, Bilingual French Speaking Work Location: Luxembourg Business unit: European Investment...

I.T. Assets Management Support, Bilingual French Speaking

<div class="separator" style="clear: both; text-align: center;"> <img alt="Travel Advisor Specialist - Hungarian Speaking CSR for Air France" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnateSMbmUhlo4866c0W38mcfIl_OzHA5KE9uwiZcAt7vKoYHI88R0vw3uVzkixlz0AVzfAgL5IuPBtbo4NMs6ZxVwb2mh5GLkTJFdJOzmIZEXzckneA9pe5ek21kLx-KtCGjezlv7GOM/s1600/European+Investment+Bank.png" style="width: 100%;" /> </div> <br /> <span style="font-size: large;"><b>I.T. Assets Management Support, Bilingual French Speaking</b></span><br /> <br /> Work Location: Luxembourg<br /> <br /> <b><i>Business unit: European Investment Bank (EIB)</i></b><br /> <br /> · There’s no age limit<br /> · <b>1 to 6 years experience </b><br /> · <b>Residence from France and  Belgium to work in Luxembourg are priority</b><br /> · Other EU applicants who are willing to relocate are also welcome<br /> <br /> The <b>Service Desk Agent </b>provides support for basic incident resolution and service request fulfillment.<br /> <br /> Agents are responsible for the end-to-end customer experience and provide a single point-of-contact for the customer. Responsibilities include initial incident/request assessment, troubleshooting, and resolution of incidents and service requests.<br /> <br /> Agents must have a comprehensive understanding of the technologies involved and support experience in common desktop software on a Windows environment and corresponding hardware.<br /> <br /> Staff shall also be versed in automated software distribution as well as telephony, video conference and mobile devices such as iPhone, iPad, Microsoft Surface Pro.<br /> <br /> Service Desk Agents must log all incidents and requests and engage other end user services re-sources to resolve incidents that are beyond the scope of their ability or responsibility.<br /> <br /> Service Desk Agents uses the appropriate priority and categorization for logging incidents and service requests to ensure timely resolution or escalation, communicating promptly on progress, and handling customers with a professional attitude.<br /> <br /> Agents may be requested to provide after business hours and on-call support as needed.<br /> <br /> Agents shall document resolution of incidents and update documentation and/or knowledge bases accordingly.<br /> <br /> Agents shall strive to develop general knowledge of the current EIB business and business practices, increasing their ability to quickly resolve incidents and requests on first contact.<br /> <br /> The Service Desk Agent will be assigned to work in different profiles depending on the service needs.<br /> <br /> <b>Role:</b><br /> <br /> Service Asset Management supports the end user IT asset life cycle, and helps to ensure controlled and accurate information is available for the assets under EUS scope. Service asset management makes this information available when and where needed. The same team also maintains the hard-ware and software store (stock). The non-exhaustive list of job responsibilities as well as technical and specific skills / experience is shown below.<br /> <br /> <b>Job responsibilities:</b><br /> <br /> · Keep the CMDB up-to-date;<br /> · First point of contact with suppliers;<br /> · Monitoring of equipment orders;<br /> · Produce reporting for consistency checking purposes (verification);<br /> · Produce documentation and report on the needs (short and longer term) for end user equipment (HW and SW);<br /> · Identify new equipment SW / HW based on user needs;<br /> · Manage licensing contracts;<br /> · Identify and track all licenses (Serial, users, status ... );<br /> · Carry out audits to verify the availability of licenses (installed volumes vs licensed volumes);<br /> · Manage warranty contracts;<br /> · Management of maintenance contracts (SW / HW);<br /> · Seek solutions to reduce costs;<br /> · Reception and control the delivery of IT equipment;<br /> · Manage all stocks and guarantee a defined minimum of assets;<br /> · Manage and schedule all tasks related to IMACD concerning newcomers, people moves internally, temporary or permanent leavers.<br /> <br /> <b>Technical  and Specific Skills / Experience</b><br /> <br /> · Knowledge of end user HW/SW;<br /> · Knowledge of ticketing tools and configuration management tools;<br /> <br /> <b>Salary: </b><span style="font-family: "times new roman" , serif; font-size: 16px;">€32K - </span><span style="font-family: "times new roman", serif; font-size: 16px;">€</span><span style="font-family: "times new roman", serif; font-size: 16px;">36K per year depending on the experience </span><br /> <b><br /></b> <b>Relocation Package: </b><span style="font-family: "times new roman" , serif; font-size: 12pt;">1000-1500€</span><br /> <br /> <div> <b><span style="font-size: large;">How to Apply: </span></b></div> <div> <br /></div> <div> Please send comprehensive updated CV/resume standard format <i>(designation, working period, company name, company address, company line of business and job description) </i>to email address <b>careers@ highofferjobs. com</b><br /> <b><br />Please like and follow us</b><br /> <br /> <b>LinkedIn: </b><a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a><br /> <b><br />FB page: </b><a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a><br /> <b><br />Twitter: </b><a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div> <div> <br /></div>

I.T. Assets Management Support, Bilingual French Speaking

I.T. Assets Management Support, Bilingual French Speaking Work Location: Luxembourg Business unit: European Investment Bank (EIB) ...

Warehouse Manager (BS Accountancy - URGENT!)

<p class="mobile-photo"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhju0w8EBHTKFO5HDs4aQXMtspFMSfFtwUDlb-mRe2CCOUGFqso9nr1u7j5dhez9FZkuOx7YlLeLL0c6Q5seG41okOV6y2p9toKufrbrNoXSeakltGqh1om44Vorj9ne85eqamrxoNi-7Q/s1600/logo+1+-+291+x-702834.png"><img alt="" border="0" id="BLOGGER_PHOTO_ID_6250316457167228146" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhju0w8EBHTKFO5HDs4aQXMtspFMSfFtwUDlb-mRe2CCOUGFqso9nr1u7j5dhez9FZkuOx7YlLeLL0c6Q5seG41okOV6y2p9toKufrbrNoXSeakltGqh1om44Vorj9ne85eqamrxoNi-7Q/s320/logo+1+-+291+x-702834.png" /></a></p><div class=WordSection1><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, BS Commerce-Accounting, BS Accountancy, Business Administration or its equivalent,.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>At least 8 year(s) of working experience in the related field is required for this position.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Preferably Assistant Manager / Managers specializing in Purchasing/Inventory/Material & Warehouse Management or equivalent.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>emphasis on Supply Chain Management.<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Minimum of eight (8) years relevant experience in all facets of fixed assets and inventory management, preparation of inventory and variance reports and analysis.  <o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Excellent oral and written communication (English) and interpersonal and client orientation skills<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Proficient in computer software applications (word, spreadsheets, power point, QuickBooks, ERP-inventory management)<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Full-Time position(s) available.<o:p></o:p></span></li></ul><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Competencies:</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Supervision<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Developing<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Budgets<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Safety Management<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Developing Standards<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Managing Processes<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Surveillance Skills<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Inventory Control<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Reporting Skills<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Analyzing Information<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Equipment Maintenance<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo2'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Judgment<o:p></o:p></span></li></ul><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>WE ALSO IN NEED OF:</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>WAREHOUSE SUPERVISOR<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>INVENTORY CONTROLLER<o:p></o:p></span></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>WAREHOUSE MEN<o:p></o:p></span></li></ul><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>HOW TO APPLY:</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Interested applicants may send their updated resume online  / Walk-in Applicants are also welcome<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>IPM Human Resources Department</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>Brixton Technology Center<br>10 Brixton St., Brgy. Kapitolyo<br>Pasig City, Metro Manila<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Email: <b>hrd@ipmgroup.com.ph</b><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br>Tel. No. (02) 634-2225 / GLOBE :0915-798-8700 / SMART:  0928-145-8360<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><br><b>Our Location:</b><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>From EDSA to IPM Office</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>BUS/ MRT (either north or south)</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>From Edsa Boni you will take Tricycle up to McdonaldsPioneer in front of HMR, then from Mcdonalds you will just walk straight up to MESCO, then turn left walk straight and at the 2nd gate you will now see the IPM GROUP OF COMPANIES signboard in front of filstar distributors.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>BUS/ MRT (either north or south)</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>From Crossing (Shaw Blvd.) you will ride jeepney with a signboard of Pasig Palengke or Pasig San Joaquin then drop-off at Kapitolyo ( Petron Gasoline Station in front of Capitol Commons). From Petron walk straight, then turn right at the first Street. There’s the tricycle terminal, tell the driver to drop you at Brixton #10 (IPM GROUP OF COMPANIES)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>Check our direction using Google Map:</span></b><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>https://www.google.com/search?q=ipm+group&ie=utf-8&oe=utf-8#q=ipm+group+pasig<br>https://www.google.com/maps/dir/''/ipm+group+pasig/@14.5706619,121.0532704,14.71z/data=!4m8!4m7!1m0!1m5!1m1!1s0x3397c869d9c3d317:0x815d7b79efc2ef76!2m2!1d121.0566996!2d14.5718283<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div>

Warehouse Manager (BS Accountancy - URGENT!)

Candidate must possess at least a Bachelor's/College Degree, Post Graduate Diploma / Master's Degree, BS Commerce-Accounting, BS Acc...