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Sunday, April 3, 2022

Video Editor / Content Producer

<img alt="WordPress Video Editor / Content Producer" border="0" src="https://lh3.googleusercontent.com/ZD2Esulsn8X-y8rfO7Mg5wiy2sPq34HLxu4eOYdIpL6lOC37AZWCXkEPK4cpm6dQfbFYfwvgF300DQKi1aZy-H5PKsP_N64PB0kwAmotf1ExwVxhpUnJl5xA5QnXS8Tj1F7WNqK2tA=w2400" style="width: 100%;" />Position Title: Video Editor / Content ProducerPosition Location: Remote 100% (WFH / Work from anywhere  / 40 hours a week required)Relocation offered: Not Applicable<div><div> </div><div>WordPress WPMU DEV,  is searching for a driven, detail-oriented content creator to produce high-quality outputs for our business.  You should also contribute to the shaping of our stylistic guidelines.</div><div> </div><div>To be a successful content producer, you should focus on appealing to consumers' interests by creating engaging material. Ultimately, an exceptional content creator will promote collaboration between internal stakeholders to ensure consistency in our company's outputs.</div></div><div> </div><div><div>The person we’re in search of will have intimate knowledge of WordPress, tied together with a dazzling bow of experience within content production. </div><div> </div><div>To be successful in this role, you’ll have a hands-on approach, as you’ll be working on various WordPress projects across WPMU DEV, CampusPress, and Edublogs, teaming up with our Documentation, Blog, Development, and Marketing teams to write and produce tutorials, explainers, and sales content – with potential to travel to WordCamps across the world to capture interviews, testimonials, and other promotional materials. </div><div> </div><div>It’s your job to make sure we stand out from the rest. Do you have what it takes to be our Content Producer?  </div><div> </div><div>You will have excellent communication skills, a good eye for detail, the experience in capturing screen recordings as well as working with and creating animation assets. You’ll also have a setup that is capable of creating tutorials, documentation, WordPress guides, and the ability to provide good American or other native English voiceovers. </div></div><div> </div><div><div>Required Knowledge</div><div> </div><div>*   WordPress Knowledge - read more about this <a href="https://wpmudev.com/">https://wpmudev.com/</a></div><div>*   WordPress Plugins familiarity </div><div>*   Google drive</div><div>*   GoogleCloud </div><div>*   Slack</div></div><div>*   The Adobe Creative Suite; Premier / Audition / After Effects / Illustrator /Photoshop</div><div>*   Screenflow, Camtasia, or other screen-recording and editing software</div><div> </div> REQUIREMENTS *  Intimate knowledge of WordPress is essential*  Someone that can script inhouse *  The equipment and skills to produce content that fits the WPMU DEV brand*  Skilled at screen capturing, writing, and creating*  Capacity to turn out quality content quickly, and to continue improving existing content*  The ability to provide good American or other native English voice overs. *  High level of creativity and attention to detail*  Ability to capture still photography*  Television, film, photography, media studies or performing arts degree will be beneficial but not necessary UNDERSTANDING THE FOLLOWING SOFTWARE IS ADVANTAGEOUS: *   Google suite, Slack, and Jira for managing and organizing projectsThe Adobe Creative Suite*  Premier*  Audition*  After Effects*  Illustrator*  Photoshop*  Screenflow, Camtasia, or other screen-recording and editing software<div> </div><div> </div><div><div><div>Perks</div><div> </div><div><div>* Monthly salary ( based on your total work hours) </div><div>* Offer very attractive working conditions for the right candidate</div><div>* 28 days paid leave per annum (up to 35 days)</div><div>* Opportunities for paid travel to attend WordCamps and other industry conferences</div><div>* Long service leave (3 months off paid) after you’ve been with us for a while</div><div>* Up to 2 months salary bonus based on company growth targets</div><div>* Technology budgets every three years, the longer you serve, the higher the budget</div><div>* General expenses budget yearly, the longer you work, the more you get</div></div></div><div> </div></div><div> </div><div> </div><div>Stop dreaming about tomorrow, start making a difference today. Join our team and be the hero you’ve always known yourself to be!</div>------- Apply Now To apply, the interested candidate may submit his/her updated English resume with photo by clicking the "<a href="https://forms.gle/8AwdwXLofJxipSyk9" target="_blank">apply now</a>" button below.   <a href="
https://forms.gle/8AwdwXLofJxipSyk9" style="margin-left: 1em; margin-right: 1em;" target="_blank"><img border="0" data-original-height="95" data-original-width="447" height="43" src="https://lh3.googleusercontent.com/2DF4iDykq1bRxlx-Ifc_VqBhoGkXlOqMpXhUqd4yyhECocQ_2mUtdYqj-IMryCr4pwtmtU-98GMKG_MDoKgEEYCDgJtV9ylgvpFD9AuDNpgHQzGJe8z4EX2Xgvxa7I5-WaIyiA2-QQ=w2400" width="200" /></a> -------

Video Editor / Content Producer

Position Title: Video Editor / Content Producer Position Location: Remote 100% (WFH / Work from anywhere / 40 hours a week required) Reloca...

Monday, May 13, 2019

Italian Speaking Technical Agent, Greece

<div class="separator" style="clear: both; text-align: center;">
<img alt="Italian Speaking Technical Support - Athens At least 6 Mos. Exp" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiPYQhBlAcBHvC03QWGc7zolZeKRO0mJ4qa-A_rQMMRJjIX_RYwDF9PcH7PD9V1OGYZaXVdejdFLmOuvxoGwfwjquPAAeCv4Xx37xnJSzSCmFFnrhVPjWrwX1zYngf_cmbJV1CrON_HhCE/s1600/Italian+Speaking+-+Greece.png" style="width: 100%;" /> 
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Technical Support Agent - Italian Speaking - At least 1 year experience  required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: APPLE, iTunes 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
To receive and place telephone calls; and maintain solid customer relationships by handling their questions and concerns with speed and professionalism. To perform data entry and use software programs. Research skills are required to troubleshoot customer problems. 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 1 year in similar position (technical support & customer service) 
 
Languages and language level: native Italian; Very good in English 
 
3. Other Requirements 
 
 
Prerequisites 
 
* Graduates of High School (preferable: College, University) 
* Native or fluent ITALIAN speakers 
* Fluent English (Proficiency level) 
* Good Knowledge of PC (hardware, software, internet) 
* Windows, MS Office Suite, Skype, IOS, Windows Media Player, Windows Messenger 
* Excellent communication skills 
* Strong team spirit 
* Passionate about customer services 
 
 
4. Responsibilities 
 
* Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome to his/her inquiry. 
* Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible, recognizing more complex problems and escalating accordingly 
* Provides basic to moderately complex support to all customers on the client’s products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support. 
* Logs calls from customers into the customer relationship database and follow escalation procedures to resolve problems. 
* Tracks and follows cases to ensure that they closed in an efficient and timely manner. 
* Provides and maintain strong, professional relationship with all of the client’s customers and show empathy for our customers at all times. 
* Follows Contact Center procedures and ensure availability to take calls, adopting the call handling procedure and code guidelines. 
* Provides feedback on a daily basis to the Team and ACMs on new/emerging issues that have identified and work to proactively highlight areas that need to be improved. 
* Be positive and proactive and have a desire for positive improvement in quality. 
* Takes on board feedback and adapt skills accordingly. 
* Other duties as assigned. 
 
5. Contract 
 
Fixed term contract: 12 months 
 
Working hours is 8 hours per day/5 days per week 24/7 
Working hours based on client’s needs , mainly Monday – Sunday:  08:00 - 24:00 
 
 
Gross Salary: 
 
Salary : 1045€ monthly gross  
 
Monthly performance bonus: 0-200€ 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 Please like and follow us 
 
LinkedIn: <a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a> 
 FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 Twitter: <a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div>
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 </div>

Italian Speaking Technical Agent, Greece

Technical Support Agent - Italian Speaking - At least 1 year experience required Country/ Work location: Athens, Greece Business ...

Sunday, May 12, 2019

Russian Speaking Technical Support, Athens Greece

<div class="separator" style="clear: both; text-align: center;">
<img alt="Russian Speaking Technical Support - Athens At least 6 Mos. Exp" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEidcCEFy-9QN54FizrsquW0nYjJhryz9abUykkapvGBDA_dBF5vwz3MOoDwAnnkaQ-SNVPGvzjEWupX54Z2TW2KnQPAS6tUOE3WYFHxlO4x2RtNIbimgUnL7AmLbkB91vw_lQtwWJmM5S4/s1600/Russian_Speaking_Greece.jpg" style="width: 100%;" /> 
</div>
 
Technical Support Agent - Russian Speaking - At least 6 months experience  required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: APPLE, iTunes, Microsoft 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
* Deliver multilingual communications across a wide variety of channels, aided by automation; 
* Manage and coordinate corrective action processes; 
* Provide customers with top-notch support for installation, and service for numerous products (hardware, software and networking) and applications (operating systems, databases and programming environments); 
* Offer rapid, effective support to customers for the installation, operation and troubleshooting of networks, as well as the configuration of firewalls and data distribution. 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 6 months in similar position (technical support & customer service) 
 
Languages and language level: native Russian; Very good in English 
 
3. Other Requirements 
 
 
Your role as Russian speaking Advisor 
 
We are looking for applicants who can interact with others effectively, be comfortable with phone support and in exchanging Emails with clients. The ideal candidate should have very good PC skills, great interest in new technologies, be fluent in both Russian and English & should be willing to relocate to Athens, Greece in a few weeks notice. 
 
* Receiving Inbound calls, E mails and Chats from existing consumers requiring product support in both Russian and English. 
* Maintaining, analyzing, troubleshooting and attempting repair of all products. 
 
* Investigating errors and problems; performing root cause analysis in effort to provide permanent resolutions. 
 
Technical Skills: 
 
* Advanced Knowledge of PC (Hardware, Software, Internet) 
* Advanced knowledge on Ms Office 
* Typing Speed : 17 words/minute 
* Use of production tools 
* Use of Internet 
* Client’s Logging System 
 
Soft Skills: 
 
* Language skills -Fluency in English 
* Active Listening 
* Handling Difficult Calls 
* Inbound Phone Statistics 
* Systems & Technology Use 
* Technical Support 
* Good Problem Solving Skills 
* Strong troubleshooting skills 
* Knowledge of tools used for troubleshooting 
 
Commitment 
 
* Have a commitment to company’s values and regulations 
* Attendance and punctuality 
* Commitment to Quality 
* Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence. 
* Through telephone contact, be the name and face representing 
* Advise customers and respond to customer inquiries. 
* Use communication and analytical skills to provide mutually beneficial problem resolution. 
 
4. Responsibilities 
 
* To respond and record consumer inquiries/questions raised through free phone lines for customers. 
* To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database. 
* To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. 
* To provide a high level of customer service to clients at all times. 
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged 
appropriately. 
* To work effectively as part of a team, developing effective and supportive relationships with colleagues. 
* To troubleshoot through the use of open questions, support documents and system training. 
* To have a sound knowledge of all products and services, understanding their use and functionality. 
* To be able to offer recommendations to common problems or frequently asked questions. 
 
5. Contract 
 
Fixed term contract: 12 months 
 
Working hours is 8 hours per day/5 days per week 
Working hours based on client’s needs , mainly Monday – Friday in shift scheme 
 
 
Gross Salary: 
 
Salary : 1045€ monthly gross  
 
Monthly performance bonus: 0-200€ 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 Please like and follow us 
 
LinkedIn: <a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a> 
 FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 Twitter: <a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div>
</div>
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 </div>

Russian Speaking Technical Support, Athens Greece

Technical Support Agent - Russian Speaking - At least 6 months experience required Country/ Work location: Athens, Greece Busines...

Arabic Speaking Technical Support, Athens

</div>
Technical Support Agent - Arabic Speaking - At least 3 months experience  required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: APPLE 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
To receive and place telephone calls; and maintain solid customer relationships by handling their questions and concerns with speed and professionalism. To perform data entry and use software programs. Research skills are required to troubleshoot customer problems. 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 3 months in similar position (technical support & customer service) 
 
Languages and language level: native Arabic; C1 in English , French is a plus 
 
3. Other Requirements 
 Prerequisites: 
 
* Graduates of High School (preferable: College, University) 
* Native or fluent Arabic speakers 
* Fluent English (Proficiency level) 
* Good Knowledge of PC (hardware, software, internet) 
* Windows, MS Office Suite, Skype, IOS, Windows Media Player, Windows Messenger, Apple Products 
* Excellent communication skills 
* Strong team spirit 
* Passionate about customer services 
 
4. Responsibilities 
 
* Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome to his/her inquiry. 
* Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible, recognizing more complex problems and escalating accordingly 
* Provides basic to moderately complex support to all customers on the client’s products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support. 
* Logs calls from customers into the customer relationship database and follow escalation procedures to resolve problems. 
* Tracks and follows cases to ensure that they closed in an efficient and timely manner. 
* Provides and maintain strong, professional relationship with all of the client’s customers and show empathy for our customers at all times. 
* Follows Contact Center procedures and ensure availability to take calls, adopting the call handling procedure and code guidelines. 
* Provides feedback on a daily basis to the Team and ACMs on new/emerging issues that have identified and work to proactively highlight areas that need to be improved. 
* Be positive and proactive and have a desire for positive improvement in quality. 
* Takes on board feedback and adapt skills accordingly. 
* Other duties as assigned. 
 
5. Contract 
 
Fixed term contract:  
 
Working hours is 8 hours per day/5 days per week 
Working hours based on client’s needs , mainly Monday – Sunday: 08:00-24:00 
 
 
Gross Salary: 
 
Salary : 1045€ monthly gross  
 
Monthly performance bonus: 0-200€ 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 Please like and follow us 
 
LinkedIn: <a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a> 
 FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 Twitter: <a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a></div>
</div>
<div>
 
 
 </div>

Arabic Speaking Technical Support, Athens

Technical Support Agent - Arabic Speaking - At least 3 months experience required Country/ Work location: Athens, Greece Business...

Thursday, May 2, 2019

Czech Speaking Online Support "War Gaming" - Bulgaria

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<img alt="Technical Support Agent - Italian Speaking - Athens" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiHMAS4KspBdLqubysikhQv6-J571uzKxd9pxBiWRX94DCn5cnJEIvOsQOUoVAQV7yqFAQDAzCKbkJg55B71cZvI0jBtddffd-Owu9mtH1MDV2NCOp9kwa9ty5_DZUyGawDX6vU5CcTWLI/s1600/Czech+Speaking+-+Bulgaria.png" style="width: 100%;" /> 
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Czech Speaking - Online Support "War gaming" Project  
 
Country/ Work location: Sofia, Bulgaria 
 
Languages: Czech (C1) + English (B2) 
 
Business Unit: : Riot Games 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
Our Client 
 
Our client is a leading provider of multilingual player support, localization and testing services for the games industry. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! 
 
The gaming industry is not only booming, but it is also changing. 
 
Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. 
 
Primary Responsibilities 
 
Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! 
 
What we are looking for? 
 
Requirements 
 
* Native/fluent level Czech(C1); 
* Good understanding of English (B1); 
* Ability to work in a team environment; 
* Ability to build trust with the customers; 
* Be passionate about gaming. 
 
Bonus Skills 
 
* Good knowledge of E-Sports; 
* Good troubleshooting skills and analytical thinking; 
* Good communication skills; 
 
Our Offer 
 
Our client believes the staff is their most important asset and therefore we take pride in finding 
the best, most talented and driven employees. 
 
Among the benefits of working with us* are: 
 
* Salary much higher than the average Bulgarian wage (2000 BGN gross); 
 
* Accommodation in a hotel or apartment arranged by our client, for a period of up to 1 
month, in the beginning of the employment; 
 
* Support in finding an apartment afterwards; 
 
* Monthly rental bonus (after the accommodation in a hotel/apartment, arranged by our 
client), in addition to monthly salary, for the amount of 300 BGN gross; 
 
* Reimbursement of a ticket, for the amount of up to 150€, received with employee's first 
salary; 
 
* All our employees receive also: 1) meal vouchers (60 BGN), per month for 8-hour 
working day; 2) additional health coverage; 3) free transportation for yearly and late 
shifts; 
 
* At the offices/ Work site-  we have: free gym, yoga, massage, corporate psychologist, healthy 
days/weeks. 
 
_________________ 
 
*You can check out the cost of living in Bulgaria in comparison to your own country through 
this tool: 
 
https://www.numbeo.com/cost-of-living/in/Sofia 
_________________ 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us 
 
LinkedIn: <a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a> 
 
FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
Twitter: <a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a> 
 
 </div>

Czech Speaking Online Support "War Gaming" - Bulgaria

Czech Speaking - Online Support "War gaming" Project Country/ Work location: Sofia, Bulgaria Languages: Czech (C1...

Wednesday, May 1, 2019

Italian Speaking Online Gaming Customer Support - Bulgaria

<div class="separator" style="clear: both; text-align: center;">
<img alt="Technical Support Agent - Italian Speaking - Athens" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiVO5rYl7tfFNDBi91wBAf_11Pa2XBqoKK6vMG_-s6FykpBmu7JrbyB5_KEXHtJGwrgnlkCnSws1iR_bAnJahTc4lh68bjVTKnM33Ii5mIoaOiLIkukIKlj3IHjQj55pEGnAEl91asiSt8/s1600/Italian+Speaking+-+Bulgaria.png" style="width: 100%;" /> 
</div>
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<div class="separator" style="clear: both; text-align: center;">
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Online Gaming Support - Italian Speaking 
 
Country/ Work location: Sofia, Bulgaria 
 
Languages: Italian (C1) + English (B2) 
 
Business Unit: : Riot Games 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
Our Client 
 
Our client is a leading provider of multilingual player support, localization and testing services for the games industry. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world every day! 
 
The gaming industry is not only booming, but it is also changing. 
 
Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. 
 
Primary Responsibilities 
 
Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?! 
 
What we are looking for? 
 
Requirements 
 
* Native/fluent level Italian (C1); 
* Good understanding of English (B1); 
* Ability to work in a team environment; 
* Ability to build trust with the customers; 
* Be passionate about gaming. 
 
Bonus Skills 
 
* Good knowledge of E-Sports; 
* Good troubleshooting skills and analytical thinking; 
* Good communication skills; 
 
Our Offer 
 
Our client believes the staff is their most important asset and therefore we take pride in finding 
the best, most talented and driven employees. 
 
Among the benefits of working with us* are: 
 
* Salary much higher than the average Bulgarian wage (1700 BGN gross); 
 
* Accommodation in a hotel or apartment arranged by our client, for a period of up to 1 
month, in the beginning of the employment; 
 
* Support in finding an apartment afterwards; 
 
* Monthly rental bonus (after the accommodation in a hotel/apartment, arranged by our 
client), in addition to monthly salary, for the amount of 300 BGN gross; 
 
* Reimbursement of a ticket, for the amount of up to 150€, received with employee's first 
salary; 
 
* All our employees receive also: 1) meal vouchers (60 BGN), per month for 8-hour 
working day; 2) additional health coverage; 3) free transportation for yearly and late 
shifts; 
 
* At the offices/ Work site-  we have: free gym, yoga, massage, corporate psychologist, healthy 
days/weeks. 
 
_________________ 
 
*You can check out the cost of living in Bulgaria in comparison to your own country through 
this tool: 
 
https://www.numbeo.com/cost-of-living/in/Sofia 
_________________ 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us 
 
LinkedIn: <a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a> 
 
FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
Twitter: <a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a> 
 
 </div>

Italian Speaking Online Gaming Customer Support - Bulgaria

Online Gaming Support - Italian Speaking Country/ Work location: Sofia, Bulgaria Languages: Italian (C1) + English (B2) Busi...

French Speaking Online Support League of Legends - Sofia

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Online Support League of Legends Consultant - French Speaking 
 
Country/ Work location: Sofia, Bulgaria 
 
Languages: French (C1) + English (B2) 
 
Business Unit: : Riot Games 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
Our Client 
 
Our client is a leading provider of multilingual player support, localization and testing services for the games industry. 
 
The company serves its clients in over 30 languages. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world 
every day! 
 
The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. 
 
Primary Responsibilities 
 
Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. 
 
In other words the player support team is given the time to play at work, how cool is that?! 
 
Requirements 
 
* Native/Fluent level of French (C2/C1); 
* Good understanding of English; 
* League of Legends player 
* Ability to work in a team environment; 
* Ability to build trust with the customers; 
* Patient and empathetic; 
* Technical aptitude by gaming. 
 
Bonus Skills 
 
* Good knowledge of E-Sports; 
* Good troubleshooting skills and analytical thinking; 
* Good communication skills; 
 
Our Offer 
 
Our client believes the staff is their most important asset and therefore we take pride in finding 
the best, most talented and driven employees. 
 
Among the benefits of working with us* are: 
 
* Salary much higher than the average Bulgarian wage (1900 BGN gross); 
 
* Accommodation in a hotel or apartment arranged by our client, for a period of up to 1 
month, in the beginning of the employment; 
 
* Support in finding an apartment afterwards; 
 
* Monthly rental bonus (after the accommodation in a hotel/apartment, arranged by our 
client), in addition to monthly salary, for the amount of 300 BGN gross; 
 
* Reimbursement of a ticket, for the amount of up to 150€, received with employee's first 
salary; 
 
* All our employees receive also: 1) meal vouchers (60 BGN), per month for 8-hour 
working day; 2) additional health coverage; 3) free transportation for yearly and late 
shifts; 
 
* At the offices/ Work site-  we have: free gym, yoga, massage, corporate psychologist, healthy 
days/weeks. 
 
_________________ 
 
*You can check out the cost of living in Bulgaria in comparison to your own country through 
this tool: 
 
https://www.numbeo.com/cost-of-living/in/Sofia 
_________________ 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us 
 
LinkedIn: <a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a> 
 
FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
Twitter: <a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a> 
 
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French Speaking Online Support League of Legends - Sofia

Online Support League of Legends Consultant - French Speaking Country/ Work location: Sofia, Bulgaria Languages: French (C1) +...

Hungarian Speaking Online Support League of Legends - Sofia

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Online Support League of Legends Consultant - Hungarian Speaking 
 
Country/ Work location: Sofia, Bulgaria 
 
Languages: Hungarian (C1) + English (B2) 
 
Business Unit: : Riot Games 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
Our Client 
 
Our client is a leading provider of multilingual player support, localization and testing services for the games industry. 
 
The company serves its clients in over 30 languages. Our client unique multilingual delivery model offers “One Stop Shop” services. The client supports millions of players around the world 
every day! 
 
The gaming industry is not only booming, but it is also changing. Customer service is often a secondary concern for studios because development, design and launch of a game are the ones driving up the numbers. As a result, in terms of customer support gamers are often disappointed. Their high expectations are not met as studios still view players as commodity even though the need for customer support 24/7 is there and gamers don’t have the patience to wait when an issue arises. 
 
Primary Responsibilities 
 
Players respect other players, especially the ones that take the time to care! The player support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, gameplay is an important part of their job. 
 
In other words the player support team is given the time to play at work, how cool is that?! 
 
Requirements 
 
* Native/Fluent level of Hungarian (C2/C1); 
* Good understanding of English; 
* League of Legends player 
* Ability to work in a team environment; 
* Ability to build trust with the customers; 
* Patient and empathetic; 
* Technical aptitude by gaming. 
 
Bonus Skills 
 
* Good knowledge of E-Sports; 
* Good troubleshooting skills and analytical thinking; 
* Good communication skills; 
 
Our Offer 
 
Our client believes the staff is their most important asset and therefore we take pride in finding 
the best, most talented and driven employees. 
 
Among the benefits of working with us* are: 
 
* Salary much higher than the average Bulgarian wage (2000 BGN gross); 
 
* Accommodation in a hotel or apartment arranged by our client, for a period of up to 1 
month, in the beginning of the employment; 
 
* Support in finding an apartment afterwards; 
 
* Monthly rental bonus (after the accommodation in a hotel/apartment, arranged by our 
client), in addition to monthly salary, for the amount of 300 BGN gross; 
 
* Reimbursement of a ticket, for the amount of up to 150€, received with employee's first 
salary; 
 
* All our employees receive also: 1) meal vouchers (60 BGN), per month for 8-hour 
working day; 2) additional health coverage; 3) free transportation for yearly and late 
shifts; 
 
* At the offices/ Work site-  we have: free gym, yoga, massage, corporate psychologist, healthy 
days/weeks. 
 
_________________ 
 
*You can check out the cost of living in Bulgaria in comparison to your own country through 
this tool: 
 
https://www.numbeo.com/cost-of-living/in/Sofia 
_________________ 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us 
 
LinkedIn: <a href="https://www.linkedin.com/company/high-offer-jobs" target="_blank">https://www.linkedin.com/company/high-offer-jobs</a> 
 
FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
Twitter: <a href="https://twitter.com/highofferjobs" target="_blank">https://twitter.com/highofferjobs</a> 
 
 </div>

Hungarian Speaking Online Support League of Legends - Sofia

Online Support League of Legends Consultant - Hungarian Speaking Country/ Work location: Sofia, Bulgaria Languages: Hungarian (C...

Friday, April 19, 2019

Czech Speaking Technical Support - Athens At least 6 months Exp

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Technical Support Agent - Czech Speaking - At least 6 Months experience  required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: : Apple online store & Sony 
 
* WORK IN EUROPEAN COUNTRY 
* EU CANDIDATES ARE PREFERRED 
* APPLICANTS FROM OTHER COUNTRIES ARE STILL ACCEPTABLE BUT WE DO NOT PROVIDE VISA SUPPORT 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
To receive and place telephone calls; and maintain solid customer relationships by handling their questions and concerns with speed and professionalism. To perform data entry and use software programs. Research skills are required to troubleshoot customer problems. 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 6 months in similar position (technical support & customer service) 
 
Languages and language level: Native Czech; Fluent in English 
 
3. Other Requirements 
 
Prerequisites 
 
* Graduates of High School (preferable: College, University) 
* Native or fluent Czech speakers 
* Fluent English (Proficiency level) 
* Good Knowledge of PC (hardware, software, internet) 
* IOS, Apple Products 
* Excellent communication skills 
* Strong team spirit 
* Passionate about customer services 
 
4. Responsibilities 
 
* Strives towards customer retention and loyalty, fully supporting the customer to achieve a successful outcome to his/her inquiry. 
* Follows standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible, recognizing more complex problems and escalating accordingly 
* Provides basic to moderately complex support to all customers on the client’s products, systems, peripherals and software, in some cases, using communication skills to direct customers to third parties or other locations for further support. 
* Logs calls from customers into the customer relationship database and follow escalation procedures to resolve problems. 
* Tracks and follows cases to ensure that they closed in an efficient and timely manner. 
* Provides and maintain strong, professional relationship with all of the client’s customers and show empathy for our customers at all times. 
* Follows Contact Center procedures and ensure availability to take calls, adopting the call handling procedure and code guidelines. 
* Provides feedback on a daily basis to the Team and ACMs on new/emerging issues that have identified and work to proactively highlight areas that need to be improved. 
* Be positive and proactive and have a desire for positive improvement in quality. 
* Takes on board feedback and adapt skills accordingly. 
* Other duties as assigned. 
 
5. Contract 
 
Job Type Contract: 
 
Fixed term contract: 
 
Working hours is 8 hours per day/5 days per week 
Working hours based on client’s needs , mainly Monday – Sunday: 
 
Gross Salary: 
 
Salary : 1.045,72€ 
Monthly performance bonus: 0-200€ 
 
Other Benefits: 
 
Travel Expenses: Paid by the Employer; 
 
Accommodation: Our client offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us in our FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
 
 </div>

Czech Speaking Technical Support - Athens At least 6 months Exp

Technical Support Agent - Czech Speaking - At least 6 Months experience required Country/ Work location: Athens, Greece Business ...

Swedish Speaking Technical Support - Athens At least 1 year Exp

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Technical Support Agent - Swedish Speaking  At least 1 year experience required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: Canal Digital 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
* To ensure client satisfaction by offering specialized advice 
* To actively listen and pay attention to client issues 
* To resolve client queries and problems according to the client values 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 1 year in similar position (technical support & customer service) 
 
Languages and language level: native Swedish; Fluent in English 
 
3. Other Requirements 
 
Technical Skills: 
 
* Advanced Knowledge of PC (Hardware, Software, Internet) 
* Advanced knowledge on Ms Office 
* Typing Speed : 17 words/minute 
* Use of production tools 
* Use of Internet 
* Client’s Logging System 
 
Soft Skills: 
 
* Language skills -Fluency in English 
* Active Listening 
* Handling Difficult Calls 
* Inbound Phone Statistics 
* Systems & Technology Use 
* Technical Support 
* Good Problem Solving Skills 
* Strong troubleshooting skills 
* Knowledge of tools used for troubleshooting 
 
Commitment 
 
* Have a commitment to company’s values and regulations 
* Attendance and punctuality 
* Commitment to Quality 
* Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence. 
* Through telephone contact, be the name and face representing 
* Advise customers and respond to customer inquiries. 
* Use communication and analytical skills to provide mutually beneficial problem resolution. 
 
4. Responsibilities 
 
* To respond and record consumer inquiries/questions raised through free phone lines for customers. 
* To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database. 
* To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. 
* To provide a high level of customer service to clients at all times. 
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged 
appropriately. 
* To work effectively as part of a team, developing effective and supportive relationships with colleagues. 
* To troubleshoot through the use of open questions, support documents and system training. 
* To have a sound knowledge of all products and services, understanding their use and functionality. 
* To be able to offer recommendations to common problems or frequently asked questions. 
 
5. Contract 
 
Fixed term contract 
 
Working hours is 8 hours per day/5 days per week 
Working hours based on client’s needs , mainly Monday – Sunday: 08:00 – 24:00 
 
Gross Salary: 
 
Salary : 1300€  
 
200€ in vouchers upon training completion 
300€ in vouchers after 7 months 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us in our FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
 
 </div>

Swedish Speaking Technical Support - Athens At least 1 year Exp

Technical Support Agent - Swedish Speaking At least 1 year experience required Country/ Work location: Athens, Greece Business Un...

Norwegian Speaking Technical Support - Athens At least 1 year Exp

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<img alt="Norwegian Speaking Technical Support - Athens At least 1 year Exp" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifEeXUzmZtGebRq2W1U6NT_B_q0MjgG0T9E0BPhf3o5un8IQ2sDJmu_2AcNhb7uAwO9BuayQV8YuUOMdQyfwE9OMq4bKOsDE8tXsl1eIYRB_hxrGfAUm8CZUO5Dm7IUFoy_QKidfN3EvU/s1600/Norwegian+Speaking.png" style="width: 100%;" /> 
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Technical Support Agent - Norwegian Speaking  At least 1 year experience required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: Canal Digital 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
* To ensure client satisfaction by offering specialized advice 
* To actively listen and pay attention to client issues 
* To resolve client queries and problems according to the client values 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 1 year in similar position (technical support & customer service) 
 
Languages and language level: fluent Norwegian; Fluent in English 
 
3. Other Requirements 
 
Technical Skills: 
 
* Advanced Knowledge of PC (Hardware, Software, Internet) 
* Advanced knowledge on Ms Office 
* Typing Speed : 17 words/minute 
* Use of production tools 
* Use of Internet 
* Client’s Logging System 
 
Soft Skills: 
 
* Language skills -Fluency in English 
* Active Listening 
* Handling Difficult Calls 
* Inbound Phone Statistics 
* Systems & Technology Use 
* Technical Support 
* Good Problem Solving Skills 
* Strong troubleshooting skills 
* Knowledge of tools used for troubleshooting 
 
Commitment 
 
* Have a commitment to company’s values and regulations 
* Attendance and punctuality 
* Commitment to Quality 
* Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence. 
* Through telephone contact, be the name and face representing 
* Advise customers and respond to customer inquiries. 
* Use communication and analytical skills to provide mutually beneficial problem resolution. 
 
4. Responsibilities 
 
* To respond and record consumer inquiries/questions raised through free phone lines for customers. 
* To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database. 
* To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. 
* To provide a high level of customer service to clients at all times. 
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged 
appropriately. 
* To work effectively as part of a team, developing effective and supportive relationships with colleagues. 
* To troubleshoot through the use of open questions, support documents and system training. 
* To have a sound knowledge of all products and services, understanding their use and functionality. 
* To be able to offer recommendations to common problems or frequently asked questions. 
 
5. Contract 
 
Fixed term contract 
 
Working hours is 8 hours per day/5 days per week (24/7) 
Working hours based on client’s needs  mainly Monday – Sunday 
 
 
Gross Salary: 
 
Salary : 1300€ gross 
 
Monthly performance bonus: 0-200€ 
 
Monthly accommodation bonus of 150 euro plus 100 in vouchers upon completion of the training plus 300 also in vouchers after 3 months of cooperation plus 400 euro also in vouchers after 7 months of cooperation 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us in our FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
 
 </div>

Norwegian Speaking Technical Support - Athens At least 1 year Exp

Technical Support Agent - Norwegian Speaking At least 1 year experience required Country/ Work location: Athens, Greece Business ...

Hebrew Speaking Technical Support Chat-Email - Athens At least 1 year Exp

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<img alt="Hebrew Speaking Technical Support Chat-Email - Athens At least 1 year Exp" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgIeqF5zEciW3B0QPkUsXzu0dOuOHXuC_PYmSkktxNdDw4cHoJ74GowABogzT7fpY_mFCGsh7s6ktFqsIWMNKSuiZa-iazr1WsdvzdSZBsvVCGH6b_azEWhqxjHcFSy7FP8MaD1D_TVzN0/s1600/Hebrew+Speaking.png" style="width: 100%;" /> 
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Technical Support Agent - Hebrew Speaking Chat/Email- At least 1 year experience required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: Dell 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
* To ensure client satisfaction by offering specialized advice 
* To actively listen and pay attention to client issues 
* To resolve client queries and problems according to the client values 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 6 months in similar position (technical support & customer service) 
 
Languages and language level: native Hebrew; Fluent in English 
 
3. Other Requirements 
 
Technical Skills: 
 
* Advanced Knowledge of PC (Hardware, Software, Internet) 
* Advanced knowledge on Ms Office 
* Typing Speed : 17 words/minute 
* Use of production tools 
* Use of Internet 
* Client’s Logging System 
 
Soft Skills: 
 
* Language skills -Fluency in English 
* Active Listening 
* Handling Difficult Calls 
* Inbound Phone Statistics 
* Systems & Technology Use 
* Technical Support 
* Good Problem Solving Skills 
* Strong troubleshooting skills 
* Knowledge of tools used for troubleshooting 
 
Commitment 
 
* Have a commitment to company’s values and regulations 
* Attendance and punctuality 
* Commitment to Quality 
* Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence. 
* Through telephone contact, be the name and face representing 
* Advise customers and respond to customer inquiries. 
* Use communication and analytical skills to provide mutually beneficial problem resolution. 
 
4. Responsibilities 
 
* To respond and record consumer inquiries/questions raised through free phone lines for customers. 
* To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database. 
* To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. 
* To provide a high level of customer service to clients at all times. 
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged 
appropriately. 
* To work effectively as part of a team, developing effective and supportive relationships with colleagues. 
* To troubleshoot through the use of open questions, support documents and system training. 
* To have a sound knowledge of all products and services, understanding their use and functionality. 
* To be able to offer recommendations to common problems or frequently asked questions. 
 
5. Contract 
 
Fixed term contract 
 
Working hours is 8 hours per day/5 days per week (24/7) 
Working hours based on client’s needs  mainly Monday – Sunday: 08:00 – 24:00 
 
 
Gross Salary: 
 
Salary : 1100 € 
 
Monthly performance bonus 0-200€ 
 
Monthly accommodation bonus of 150 euro plus 100 in vouchers upon completion of the training plus 300 also in vouchers after 3 months of cooperation plus 400 euro also in vouchers after 7 months of cooperation 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us in our FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
 
 </div>

Hebrew Speaking Technical Support Chat-Email - Athens At least 1 year Exp

Technical Support Agent - Hebrew Speaking Chat/Email- At least 1 year experience required Country/ Work location: Athens, Greece B...

French Speaking Technical Support - Athens At least 3 Mos. Exp

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<img alt="French Speaking Technical Support - Athens At least 3 Mos. Exp" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi4W_ztMqKmGzPibdaLnzz2v4s6zJHCRnz4VVRBcqGPXOKGl4DJIR1_5wWwmWrQIrpCVnd73lfeWoHmriHD5E0vnIwKC3u8k7vCl3GtQLhTg3nmbuTYEKgSyvUVWJCvk2AF6430nkKM0Ko/s1600/French+Speaking.png" style="width: 100%;" /> 
</div>
 
Technical Support Agent - French Speaking - At least 3 months experience  required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: APPLE, Sony Kaspersky, Symantec, Western Union & Dropbox 
 
* WORK IN EUROPEAN COUNTRY 
* EU CANDIDATES ARE PREFERRED 
* OTHER COUNTRY CANDIDATES ARE STILL WELCOME BUT NO VISA SPONSORSHIP 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
* To ensure client satisfaction by offering specialized advice 
* To actively listen and pay attention to client issues 
* To resolve client queries and problems according to the client values 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 3 months in similar position (technical support & customer service) 
 
Languages and language level: native French; Fluent in English 
 
3. Other Requirements 
 
Technical Skills: 
 
* Advanced Knowledge of PC (Hardware, Software, Internet) 
* Advanced knowledge on Ms Office 
* Typing Speed : 17 words/minute 
* Use of production tools 
* Use of Internet 
* Client’s Logging System 
 
Soft Skills: 
 
* Language skills -Fluency in English 
* Active Listening 
* Handling Difficult Calls 
* Inbound Phone Statistics 
* Systems & Technology Use 
* Technical Support 
* Good Problem Solving Skills 
* Strong troubleshooting skills 
* Knowledge of tools used for troubleshooting 
 
Commitment 
 
* Have a commitment to company’s values and regulations 
* Attendance and punctuality 
* Commitment to Quality 
* Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence. 
* Through telephone contact, be the name and face representing 
* Advise customers and respond to customer inquiries. 
* Use communication and analytical skills to provide mutually beneficial problem resolution. 
 
4. Responsibilities 
 
* To respond and record consumer inquiries/questions raised through free phone lines for customers. 
* To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database. 
* To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. 
* To provide a high level of customer service to clients at all times. 
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged 
appropriately. 
* To work effectively as part of a team, developing effective and supportive relationships with colleagues. 
* To troubleshoot through the use of open questions, support documents and system training. 
* To have a sound knowledge of all products and services, understanding their use and functionality. 
* To be able to offer recommendations to common problems or frequently asked questions. 
 
5. Contract 
 
Fixed term contract: 12 months 
 
Working hours is 8 hours per day/5 days per week 
Working hours based on client’s needs , mainly Monday – Sunday 
 
 
Gross Salary: 
 
Salary : 1100€ monthly gross  
 
Monthly performance bonus: 0-200€ 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us in our FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
 
 </div>

French Speaking Technical Support - Athens At least 3 Mos. Exp

Technical Support Agent - French Speaking - At least 3 months experience required Country/ Work location: Athens, Greece Business...

Finnish Speaking Technical Support - Athens At least 6 Mos. Exp

<div class="separator" style="clear: both; text-align: center;">
<img alt="Finnish Speaking Technical Support - Athens At least 6 Mos. Exp" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7iS305PhCaj99tPUUkHFSvqnMKl_Nugz5nXeUURq-nzVB3M04Edg0ZnuEVKFmJpbaTLAU5QbepLs1zq9KjBMxulEtVAHOQ4VVwGmYG4maE891hqWHUXJhrn1-il1OKBLeXtNkrNsIsSE/s1600/FinnishSpeaking.png" style="width: 100%;" /> 
</div>
 
Technical Support Agent - Finnish Speaking - At least 6 months experience  required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: Philips 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
* To ensure client satisfaction by offering specialized advice 
* To actively listen and pay attention to client issues 
* To resolve client queries and problems according to the client values 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 6 months in similar position (technical support & customer service) 
 
Languages and language level: native Finnish; Very Good knowledge of English 
 
3. Other Requirements 
 
Technical Skills: 
 
* Advanced Knowledge of PC (Hardware, Software, Internet) 
* Advanced knowledge on Ms Office 
* Typing Speed : 17 words/minute 
* Use of production tools 
* Use of Internet 
* Client’s Logging System 
 
Soft Skills: 
 
* Language skills -Fluency in English 
* Active Listening 
* Handling Difficult Calls 
* Inbound Phone Statistics 
* Systems & Technology Use 
* Technical Support 
* Good Problem Solving Skills 
* Strong troubleshooting skills 
* Knowledge of tools used for troubleshooting 
 
Commitment 
 
* Have a commitment to company’s values and regulations 
* Attendance and punctuality 
* Commitment to Quality 
* Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence. 
* Through telephone contact, be the name and face representing 
* Advise customers and respond to customer inquiries. 
* Use communication and analytical skills to provide mutually beneficial problem resolution. 
 
4. Responsibilities 
 
* To respond and record consumer inquiries/questions raised through free phone lines for customers. 
* To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database. 
* To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. 
* To provide a high level of customer service to clients at all times. 
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged 
appropriately. 
* To work effectively as part of a team, developing effective and supportive relationships with colleagues. 
* To troubleshoot through the use of open questions, support documents and system training. 
* To have a sound knowledge of all products and services, understanding their use and functionality. 
* To be able to offer recommendations to common problems or frequently asked questions. 
 
5. Contract 
 
Fixed term contract 
 
Working hours is 8 hours per day/5 days per week 
Working hours based on client’s needs , mainly Monday – Sunday: 07:00 – 24:00 
 
 
Gross Salary: 
 
Salary : 1300€+ 200€ in vouchers upon training completion + 300€ in vouchers after 7 months 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us in our FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
 
 </div>

Finnish Speaking Technical Support - Athens At least 6 Mos. Exp

Technical Support Agent - Finnish Speaking - At least 6 months experience required Country/ Work location: Athens, Greece Busines...

Dutch Speaking Technical Support - Athens At least 6 Mos. Exp

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<img alt="Dutch Speaking Technical Support" border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjCW_9GezptiL7_hevSpqh3UgwEbE4UaZh1a6P3UNBQZjUcpiknsgDN6hj1p3XPXTcZTNup2Ju79r6lE3zynDLpUM07TyNiJYBztyUiJFrz_ABBbX9T8zVQE92wnI_hh57-D8mQMdOkDhc/s1600/Dutch+Speaking.png" style="width: 100%;" /> 
</div>
 
Technical Support Agent - Dutch Speaking - At least 6 months experience  required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: Philips 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
* To ensure client satisfaction by offering specialized advice 
* To actively listen and pay attention to client issues 
* To resolve client queries and problems according to the client values 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 6 months in similar position (technical support & customer service) 
 
Languages and language level: native Dutch; Very Good knowledge of English 
 
3. Other Requirements 
 
Technical Skills: 
 
* Advanced Knowledge of PC (Hardware, Software, Internet) 
* Advanced knowledge on Ms Office 
* Typing Speed : 17 words/minute 
* Use of production tools 
* Use of Internet 
* Client’s Logging System 
 
Soft Skills: 
 
* Language skills -Fluency in English 
* Active Listening 
* Handling Difficult Calls 
* Inbound Phone Statistics 
* Systems & Technology Use 
* Technical Support 
* Good Problem Solving Skills 
* Strong troubleshooting skills 
* Knowledge of tools used for troubleshooting 
 
Commitment 
 
* Have a commitment to company’s values and regulations 
* Attendance and punctuality 
* Commitment to Quality 
* Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence. 
* Through telephone contact, be the name and face representing 
* Advise customers and respond to customer inquiries. 
* Use communication and analytical skills to provide mutually beneficial problem resolution. 
 
4. Responsibilities 
 
* To respond and record consumer inquiries/questions raised through free phone lines for customers. 
* To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database. 
* To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. 
* To provide a high level of customer service to clients at all times. 
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged 
appropriately. 
* To work effectively as part of a team, developing effective and supportive relationships with colleagues. 
* To troubleshoot through the use of open questions, support documents and system training. 
* To have a sound knowledge of all products and services, understanding their use and functionality. 
* To be able to offer recommendations to common problems or frequently asked questions. 
 
5. Contract 
 
Fixed term contract 
 
Working hours is 8 hours per day/5 days per week 
Working hours based on client’s needs , mainly Monday – Friday: 08:00 – 21:00 
 
Could change for shifts scheme 
 
Gross Salary: 
 
Salary : 1200€ Monthly 
 
Monthly performance bonus 0-100€ 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us in our FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
 
 </div>

Dutch Speaking Technical Support - Athens At least 6 Mos. Exp

Technical Support Agent - Dutch Speaking - At least 6 months experience required Country/ Work location: Athens, Greece Business ...

Danish Speaking Technical Support - Athens At least 1 year Exp

<div class="separator" style="clear: both; text-align: center;">
<img alt="Danish Speaking Technical Support " border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNhmE7gd8GBibzg2k-yI8YLAaSO6bIldHosEQohTEMx-p9NbPQwggpDIQelYzF7oD4rBL-j47sp-gg700F6gBqDOpl4usnKil7h8pvFSuo87XJRqjZY__egtsXeZ5-0TPEteWBeoqmnMY/s1600/Danish+Speaking.png" style="width: 100%;" /> 
</div>
 
Technical Support Agent - Danish Speaking - At least 1 year experience  required 
 
Country/ Work location: Athens, Greece 
 
Business Unit: Philips 
 
* WORK IN EUROPEAN COUNTRY 
* VISA SPONSORSHIP AVAILABLE FOR QUALIFIED CANDIDATES 
 
This is an equal employment opportunity. We accept you regardless of your age, gender, origin, race, color, etc as long as you can do the job, you can speak the required language and you can use computer. 
 
1. Scope 
 
* To ensure client satisfaction by offering specialized advice 
* To actively listen and pay attention to client issues 
* To resolve client queries and problems according to the client values 
 
2. Required Skills/Experience 
 
Educational level: High School diploma or equivalent 
 
Specializations: 
Technical accreditation and specializations: with experience at least 1 year in similar position (technical support & customer service) 
 
Languages and language level: Native Danish; Fluent in English 
 
3. Other Requirements 
 
Technical Skills: 
 
* Advanced Knowledge of PC (Hardware, Software, Internet) 
* Advanced knowledge on Ms Office 
* Typing Speed : 17 words/minute 
* Use of production tools 
* Use of Internet 
* Client’s Logging System 
 
Soft Skills: 
 
* Language skills -Fluency in English 
* Active Listening 
* Handling Difficult Calls 
* Inbound Phone Statistics 
* Systems & Technology Use 
* Technical Support 
* Good Problem Solving Skills 
* Strong troubleshooting skills 
* Knowledge of tools used for troubleshooting 
 
Commitment 
 
* Have a commitment to company’s values and regulations 
* Attendance and punctuality 
* Commitment to Quality 
* Generate customer loyalty while supporting the services through a strong customer focus and promoting a commitment to excellence. 
* Through telephone contact, be the name and face representing 
* Advise customers and respond to customer inquiries. 
* Use communication and analytical skills to provide mutually beneficial problem resolution. 
 
4. Responsibilities 
 
* To respond and record consumer inquiries/questions raised through free phone lines for customers. 
* To maintain accurate data input of consumer inquiries, questions and feedback on the customer services database. 
* To ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy. 
* To provide a high level of customer service to clients at all times. 
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged 
appropriately. 
* To work effectively as part of a team, developing effective and supportive relationships with colleagues. 
* To troubleshoot through the use of open questions, support documents and system training. 
* To have a sound knowledge of all products and services, understanding their use and functionality. 
* To be able to offer recommendations to common problems or frequently asked questions. 
 
5. Contract 
 
Fixed term contract: 12 months 
 
Working hours is 8 hours per day/5 days per week 
Working hours based on client’s needs , mainly Monday – Sunday: 08:00 – 24:00 
 
Gross Salary: 
 
Salary : 1300€ Monthly 
0 up 200€ in vouchers upon training completion 
 
Other Benefits: 
 
Travel Expenses: Paid by the employer; 
 
Accommodation: The employer will offer the first 15 days of stay in Hotel, during this time will have a company looking for accommodation according to your expectations. 
 
The company also offers Greek lessons, free Real Estate Agency fee & other Benefits. 
 
 
<div>
How to Apply: </div>
<div>
 </div>
<div>
Please send comprehensive updated CV/resume standard format (designation, working period, company name, company address, company line of business and job description) to email address careers@ highofferjobs. com 
 
Please like and follow us in our FB page: <a href="https://www.facebook.com/High.Offer.Jobs/" target="_blank">https://www.facebook.com/High.Offer.Jobs/</a> 
 
 
 </div>

Danish Speaking Technical Support - Athens At least 1 year Exp

Technical Support Agent - Danish Speaking - At least 1 year experience required Country/ Work location: Athens, Greece Business U...

Tuesday, April 11, 2017

HR Operations & Rewards Manager - Philippines

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HR Operations & Rewards Manager</div>
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HR Operations & Rewards Manager
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Requisition ID:

HR2039 
 
 
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<li>

Position:

Full time 
 
 
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<li>

Open date:

Apr 7, 2017 10:11 AM 
 
 
 </li>
<li>

Functional area:

HR 
 
 
 </li>
<li>

Location:
Makati City,
Manila, Philippines</li>
<li>

Required degrees:

Bachelors 
 
 
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<li>

Relocation:

No</li>
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Basic qualifications:  
 
• Bachelor’s Degree • IT expertise, specifically with HR Software/Application • Significant Compensation & Benefit expertise • Strong knowledge and understanding of manpower regulation • Fluent in English both written and spoken. • Effective interpersonal and communication skills • Strong networking/ negotiation skill/personal communication • Able to work under pressure, and balance creativity with analytical thinking •  Ability to lead a team as well as to drive transformation & change

Preferred qualifications:  
 
Specialist qualification/certification in Reward management
 
 
 
Company Details:  
 
The employer is  dedicated to improving the quality of human life by enabling people to do more, feel better, live longer. The Employer is one of the world’s leading research based healthcare companies, with over 100,000 employees in 150 countries across our Pharmaceuticals, Vaccines and Consumer Healthcare business. We are proud of the difference we make and in 2016, FORTUNE Magazine ranked on its list of companies that are changing the world. The 'Change the World' list recognises companies that have made significant progress in sustainable, scalable approaches to addressing societal problems as part of their company strategy. Put simply, our focus is on improving access and affordability of medicines, regardless of where people live or their ability to pay. Our support functions include finance, human resources (HR), legal, information technology (IT), procurement, communications, and core business services (CBS). Together, they provide essential support and services that make sure that we operate efficiently and effectively. Our support functions have a global focus, employing more than 8,000 people across the world. As the HR Operations & Rewards Manager, you will be responsible for managing the HR Service Delivery team and the Rewards team for the Philippines.  Spanning our Pharmaceuticals, Consumer Health and Global Manufacturing & Supply business, this is a high profile role for an experienced HR professional who loves learning and is seeking a challenge.  Our Reward platform has a significant impact on the attraction, motivation & retention of our  employees, as well as being a vital part of our Employer EVP. Key responsibilities include: Compensation & Benefits: • To manage and supervise the monthly payroll process, and ensure reporting as required by finance processes • To manage and supervise yearly EA and report to tax bureau. • To ensure all employees covered by insurance (hospitalization, term life, personal accident), update employee changes, support employees for insurance issues and claim and monitor insurance reimbursement for employees. • To be responsible for renewal of Health, Term Life, and Personal Accident with a drive to ensure cost efficiencies • To be responsible in managing and administering salary review and bonus calculation for all business units. This must be aligned with global guidelines and approved budget. • To be responsible in managing annual compensation and benefit survey (Mercer) and other survey (CBM, Compensation Outlook Survey). In addition to conduct internal surveys for benefit comparison with other pharmaceutical company, ensuring appropriate analysis and recommendations are aligned with market practice. • To be responsible in reviewing employment cost budget for all business units prepared by HR Officer. • To be responsible to supervise the submission of data survey as per guidance from global. • To review salary and benefit plan to ensure  competitiveness with market • Prepare ad hoc data requested by Area office • To assist  HR Director in preparing annual HR Budget and help to monitor HR Spend compared with approved budget •T o develop local policies around C&B and local practices. HRIS • To manage and supervise HR Officers to maintain and ensure all information in HRIS system is updated and lead process improvement activities You'll be working with our senior leaders, including General Managers and other stakeholders within the business units, as well as our HR Leadership team. This role will provide you, as an experienced C&B leader,  with an exceptional opportunity to drive change in a fast moving and exciting environment. We value diversity and treat all candidates equally. We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution. If you would like to join us in innovating and inspiring changes in the industry, we urge you to apply. Closing date for applications: 14th April 2017 
 
Contact information: 
  
You may apply for this position online by selecting the Apply now button. 
 
You may also deposit your resume in our database so we could contact you for any future job vacancies related to your experience to careers @highofferjobs .com We regret  to inform you as well that only shortlisted applicants for this job will be notified.</div>
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HR Operations & Rewards Manager - Philippines

HR Operations & Rewards Manager Job details HR Operations & Rewar...

Employers, Jobseekers & Partners

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